Terms & Conditions

Effective Date: May 21, 2026

Welcome to SAWANA POS. By accessing or using our Point of Sale (POS) application, website, and related services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.

1. General Use and License

SAWANA POS grants you a limited, non-exclusive, non-transferable, and revocable license to use our software for your internal business operations. The application is provided as a web-based service and a Trusted Web Activity (TWA) Android app.

• You must be at least 18 years old or operating a legally registered business to use this service.
• You are responsible for ensuring that your devices meet the necessary technical requirements to run the software.

2. Account Security

You are solely responsible for maintaining the confidentiality of your login credentials (usernames, passwords, and PINs) and for all activities that occur under your account.

• You must notify us immediately of any unauthorized use of your account or any other breach of security.
• SAWANA POS will not be liable for any loss or damage arising from your failure to protect your login information.

3. Offline Mode and Data Syncing

Our system is equipped with an Offline Mode that allows you to continue generating sales when the internet connection is lost.

• In offline mode, transaction data is stored locally on your device's browser (IndexedDB).
• It is your responsibility to ensure the physical and digital security of your device. Clearing your browser data, clearing app cache, or device failure while offline may result in the permanent loss of unsynced data.
• SAWANA POS is not liable for data lost due to device damage or user actions before data has successfully synced to our cloud servers.

4. Subscription and Payments

Use of SAWANA POS may require an active subscription or payment of fees as agreed upon during registration.

• We reserve the right to suspend or terminate your account if payments are delayed or failed.
• All fees paid are non-refundable unless legally required or specifically stated in a separate agreement.

5. Prohibited Activities

While using our services, you agree NOT to:

• Reverse engineer, decompile, or attempt to extract the source code of the software.
• Use the software for any illegal activities or to sell prohibited/illegal goods.
• Attempt to bypass or manipulate the security features, licensing, or payment restrictions of the application.
• Resell or sub-license the SAWANA POS software to third parties without our explicit written consent.

6. Limitation of Liability

SAWANA POS is provided on an "AS IS" and "AS AVAILABLE" basis. We do not warrant that the service will be uninterrupted, error-free, or completely secure.

To the maximum extent permitted by law, SAWANA POS and its developers shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, loss of data, business interruption, or hardware failure arising from your use of the system.

7. Data Ownership

You retain full ownership of all the business data (inventory, sales, customer details) you input into the system. However, by using the system, you grant us permission to store, process, and back up this data to provide the service to you. Please refer to our Privacy Policy for more details on data handling.

8. Termination

We reserve the right to terminate or suspend your access to the service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. You may request a backup export of your data prior to termination, subject to any outstanding payments.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: